April 3 2018  |  Events

A sneak peek at the 2017 QSAI Excellence Awards

By Medina Quality


On March 23rd, 2018, Medina Quality Inc. and members of the Quality & Safety Alliance for Inflight Services (“QSAI”) announced nine onboard caterers that will be honored at the prestigious QSAI Excellence Awards on May 10th, 2018. Recipients will be celebrated at a gala ceremony marking the 10th anniversary of the awards, hosted at the exquisite House on Sathorn in Bangkok, Thailand.


Click the above image to view the announcement video of the 2017 QSAI Excellence Awards Winners.


In 2017, more than 250 onboard caterers were audited under the QSAI Programme in more than 70 countries worldwide. Nine onboard caterers who exhibited excellence in food safety and quality management this past year will receive top honors at the upcoming QSAI Excellence Awards. This year’s winners are (in no particular order):

The QSAI Programme is the only independent global food safety and quality-management audit programme specific to the onboard catering and travel industry. It was developed by Medina Quality Inc., in partnership with an international alliance of legacy-class airlines and railway operators. Its current membership includes: Air Canada, Air Canada Rouge, Air Canada Jazz, Air France, Air Tahiti Nui, Aeroflot Russian Airlines, All Nippon Airways, Eurostar, KLM Royal Dutch Airlines, Korean Air, Singapore Airlines, Via Rail, Virgin Atlantic Airways and Medina Quality Inc.

A total of ten awards — one gold, silver and bronze for each region plus the Worldwide Platinum Award — will be presented to the winners at the 10th Annual QSAI Excellence Awards on May 10th, 2018. While all nine onboard caterers have won an award, the ranking of each winner will only be revealed the evening of the award ceremony.

“This year, we are particularly excited to celebrate our award winners as many have continued to demonstrate excellence throughout the QSAI Excellence Awards’ 10-year history. Beyond the technical scope of food safety and quality management, the QSAI Programme is ultimately about corporate social responsibility and care for passengers,” stated Sylvain Bugeya, Operations Manager – CRM of Medina Quality Inc. “It was founded on the principles of international partnership and collaboration. We boldly aspire to elevate the onboard catering industry to a higher standard.”

Once again, LSG Sky Chefs, one of the largest global onboard catering organizations, has shown a worldwide dedication to passenger safety and satisfaction. Three LSG Sky Chefs facilities – Buenos Aires, Argentina; Santiago, Chile; and Brussels, Belgium – will receive an award this year. This will be the 7th win for LSG Sky Chefs – Buenos Aires, and 2nd win for LSG Sky Chefs – Santiago.

During last year’s ceremony in Athens, Greece, Servair Nigeria – Lagos was awarded the Worldwide Platinum Award, the highest distinction of the QSAI Excellence Awards. This year, QSAI Alliance Members and Medina Quality Inc. proudly announced the return of this outstanding onboard caterer to the podium with Servair Nigeria – Lagos’ 4th consecutive win.

QSAI’s Asia region was dominated by Japanese onboard caterers with this year’s winners: ANA Catering Services Co. Ltd., Haneda; TFK Corporation, Haneda; and Royal In-Flight Catering Co. Ltd, Osaka. QSAI Alliance Members and Medina Quality Inc. noted the particular achievement of Royal In-Flight Catering Co. Ltd., as this will be their 9th consecutive win throughout the QSAI Excellence Award’s 10-year history!


Medina Quality Inc. has invited QSAI Excellence Award Winners, QSAI Alliance Members, and several distinguished guests from the airline and railway industries to celebrate this year’s winners at a gala ceremony hosted at the elegant House on Sathron in Bangkok, Thailand, on May 10th, 2018.


Additionally, for the first time ever, this year’s ceremony has been scheduled to coincide with the IATA Cabin Operations Safety Conference, which be will held in Bangkok, Thailand from May 8th to May 10th, 2018. Both events share the common theme of putting the safety and experience of airline passengers first.

For further information on the QSAI Excellence Awards or the QSAI Programme, please visit: www.QSAIInternational.com or contact Medina Quality Inc. at +1 514 485 9552 and QSAIExcellenceAward@medinaquality.com





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