December 26 2018  |  Airline & Terminal News

BA gives virtual Club World tour at LHR

By Rick Lundstrom

Club World in 360 degrees

British Airways’ passengers are getting a taste of what it’s like to fly at the front of the aircraft as the airline trials cutting edge immersive entertainment technology from Skylights at Heathrow Terminal 5 check-in desks.

The virtual reality headsets are giving 360° tour of the Club World cabin in the trial program. Passengers can see the lie-flat seat, The White Company bedding and dining experience and can choose to upgrade their seat.

“We are always looking at new and innovative ways to engage with our customers and virtual reality is the latest way we are using a rapidly evolving area of technology to further improve the airport experience,” said Tom Stevens, British Airways Head of Customer at Heathrow, in today’s announcement.

“We’re really excited about the many opportunities virtual technology offers for our customers on the ground, and in the air.”

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