June 24 2019  |  Inflight Entertainment

Norwegian introduces gate-to-gate Wi-Fi

By Rachel Debling

Norwegian's entire fleet, including short- and long-haul routes, now offer gate-to-gate Wi-Fi

On June 20, Norwegian Airlines launched gate-to-gate Wi-Fi across its entire fleet, giving passengers on any route in its global network access to internet connectivity from the moment they board until they arrive at the gate of their destination. Prior to this announcement, guests of the airline had to wait until the aircraft climbed to 10,000 feet before the Wi-Fi network was activated.

Kurt Simonsen, Chief Customer and Digital Officer at Norwegian, said in a statement from the airline: “We know how important it is for our passengers to have internet access. Until recently, flights were hour-long black holes when it comes to internet coverage. Now, Norwegian makes it possible to be online from the moment you board the aircraft until you step outside again. We launched free Wi-Fi on board in 2011 and since millions of passengers have been surfing the internet on board, so are looking very much forward to offering the new gate-to-gate experience to our passengers."

Norwegian recently became the first low-cost airline to introduce free Wi-Fi on intercontinental routes which is currently being rolling out on its 787-9 Dreamliner aircraft. Customers can select basic free Wi-Fi for long-haul flights or a premium high-speed option for streaming. The rollout is expected to be completed on half of its 787-9 Dreamliner fleet by 2020.

The airline has also launched premium connectivity on its European routes, supplementing the existing Wi-Fi with high-speed connections fast enough to stream video content.

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