July 23 2018  |  Connectivity & Satellites

High-speed Internet coming to Finnair

By Rachel Debling

Finnair has partnered with Viasat to bring high-speed inflight Wi-Fi to the airline's narrow-body Airbus fleet on European routes.

The program launched July 19 on six of Finnair's narrow-body Airbus aircraft, and around 20 aircraft are expected have Internet installed by the fall, according to a statement from the company. The entire fleet is slated to have connectivity by the summer of next year.

A two-month testing period is currently underway, during which time Finnair guests are encouraged to use the service free of charge. Regular pricing will be announced this fall, following the testing phase.

Piia Karhu, SVP, Customer Experience at Finnair, commented: “We are very happy that we can offer our customers something truly special, a state-of-the-art internet connection on our European flights. Customers can also enjoy the services we provide online through our Nordic Sky portal, such as the latest digital newspapers and shopping possibilities. Having an Internet connection on board also enables us to introduce new tools for our crew to improve the customer experience on our flights.”

“Finnair is a customer-focused airline bringing the latest technology to their fleet to ensure advanced passenger engagement," said Don Buchman, Vice President and General Manager, Commercial Aviation for Viasat. "We’re proud to partner with them, and provide onboard Internet experiences that deliver on unmatched speed and quality. In entering the passenger testing phase, we’ll be gaining the critical insights needed to further optimize our service to ensure Finnair customers get a unique experience built around their needs, interests and usage behaviors.”

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