JOB POST: Head Of Inflight Product, British Airways
Location: Waterside, British Airways Head Office, London
Career Area: Head Office
Job Description: Imagine a job where you are only limited by the boundaries of your own imagination, working with some of the finest digital, technical and creative minds in the industry, helping you realize programs that will fundamentally change the inflight experience for all of our customers.
As an industry on the cusp of unprecedented change British Airways is looking for a change maker, with an unparalleled reputation for strategic design, delivery and exceptional leadership. As we continue to evolve we are looking for pioneers that are not afraid of change, and are able to motivate and engage, and take people from across the business on the journey with them. You will need to be fully engaged with your team, and able to empower them to make decisions that will impact on the business overall.
We are looking for an expert with the ability to harness exceptional supplier relationships on a global basis, the sort of leader that will capitalise on these relationships and to bring to market concepts, and ideas that will keep us ahead of the competition.
A creative mind, and commercial head is essential to deliver new initiatives that will help the business provide the best of British hospitality, and to every customer. An individual that understands that with change, comes a huge opportunity to deliver a wholly immersive experience on board, with personalised content on the IFE system, and the endless possibilities that Wi-Fi technology brings with it. These opportunities will also give us the scope to sell related accessories on board, further enhancing the customer experience, and the opportunity to increase revenue.
As a business we put the customer at the heart of everything we do. The more that we can do to support Cabin Crew to deliver exceptional service on every flight, the happier our customers are.