FTE celebrates winners of FTE APAC Pioneer Awards 2024

FTE APAC Pioneer Award recipients in Singapore
FTE is celebrating several Asia-Pacific airlines and airports this week that received FTE APAC Pioneer Awards in Singapore. The ceremony took place on November 19 at the Marina Bay Sands Expo & Convention Centre during FTE APEX Asia Expo.
There were 20 nominees, recognized for innovation and enhancing the passenger experience. Of the 20 nominees, 10 were presented with an “Outstanding Achievement” award.
The airlines recognized for achievements are:
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AirAsia: The carrier is recognized for fast-tracking its digital transformation
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Cathay Pacific: The airline is recognized for its renewed focus on the passenger experience
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All Nippon Airways: ANA is recognized for its digital transformation, including the introduction of ANA NEO and its virtual travel platform, ANA Granwhale
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Singapore Airlines: The carrier is recognized for its collaborative approach to implementing technological advancements and customer-centric design
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IndiGo: The airline is recognized for its digital transformation and implementation of cloud-based technologies.
The airports that received FTE APAC Airport Pioneer Awards include:
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Incheon International Airport Corporation: ICN receives recognition for its approach to baggage transformation.
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GMR Group: GMR is recognized for development and adoption of technological innovations in the APAC region
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Changi Airport Group: The group receives recognition for its efforts in robotics and automation.
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Narita International Airport Corporation: The corporation receives recognition for its “AIR Narita” system innovation project.
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Airport Authority Hong Kong: HKT is recognized for progress on its “Smart Airport” journey at Hong Kong International Airport.
Find images of the ceremony below:

Daniel Coleman, Founder & CEO, Future Travel Experience; Mei Hong Wong, Head of Ancillary Revenue Strategy, AirAsia; Pam Matana Thienthong, Group Head Ancillary & Growth, AirAsia; and Dr Joe Leader, CEO, APEX/IFSA

Daniel Coleman, Founder & CEO, Future Travel Experience; Kristy Lo, Manager, Terminal Operation & Government Facilitation, Airport Authority Hong Kong; and Ryan Ghee, Chief Operating Officer, Future Travel Experience

Daniel Coleman, Founder & CEO, Future Travel Experience; Tom Kikuchi, Manager, Ground Handling Planning, Airport Support, Operations Support Center, All Nippon Airways; Toshimichi Nakashima, Manager, All Nippon Airways; and Dr Joe Leader, CEO, APEX/IFSA

Daniel Coleman, Founder & CEO, Future Travel Experience; Gordon Chu, Head of Digital Innovation, Cathay Pacific; and Dr Joe Leader, CEO, APEX/IFSA

Daniel Coleman, Founder & CEO, Future Travel Experience; Joe Chiu, Vice President, Digital & Data Management Systems, Changi Airport Group; and Ryan Ghee, Chief Operating Officer, Future Travel Experience

Daniel Coleman, Founder & CEO, Future Travel Experience; Aruna Maredu, GMR’s Head of Innovation at Hyderabad Airport; and Ryan Ghee, Chief Operating Officer, Future Travel Experience

Daniel Coleman, Founder & CEO, Future Travel Experience; Soonil Hwang, Deputy Director, Fast Travel Team, Incheon International Airport Corporation; and Ryan Ghee, Chief Operating Officer, Future Travel Experience