The Crystal Cabin Award accepting nominations for "holistic" innovations
The team behind the Crystal Cabin Award will once again bestow a prize under the "Best Customer Journey Experience" category, which first debuted in 2018. Submissions will be accepted online until July 12.
The category recognizes holistic and integral onboard experience innovations, such as passenger-facing smartphone apps and digital apps meant to improve airline management. Submissions may be targeted at passengers, airlines, manufacturers and/or suppliers.
Last year, the FLIO flight tracking app was named the overall winner in the category. This year, the award will be presented on September 9 as part of the APEX Awards at the APEX EXPO and Aircraft Interiors Expo Americas trade fairs in Los Angeles. Following the announcement, entries for the other eight categories to be handed out in Hamburg on March 31, 2020, will be open.