Diehl Aviation opens Customer Collaboration Space in Hamburg
Diehl Aviation opens second Customer Collaboration Space
Diehl Aviation has opened its second Customer Collaboration Space in Hamburg, as of August 28. This step comes after the successful introduction of the first space in Seattle, Washington, and highlights Diehl’s commitment to operating close to its customers worldwide to better understand and meet their needs.
“Our Customer Collaboration Spaces are a central component of our strategic goals,” said Harald Mehring, CCO of Diehl Aviation. “By collaborating closely with our customers and partners in these innovative environments, we are shaping the future of aviation and promoting our technological and innovative leadership in the industry.”
The new Hamburg Collaboration Space offers a flexible, dynamic environment that is divided into various areas. These include the Innovation Exhibit Area, which shows prototypes and exhibits that are always changing; and the Collaborative Workshop Area, where ideas are developed and refined together with customers and partners.
This layout promotes collaboration across locational and functional boundaries and strengthens the innovative process.
“To better understand our customers’ needs and develop customized solutions for them, we want to actively obtain customer feedback and work on changing things together,” Mehring said.
Diehl has cooperated closely with customers in the Customer Collaboration Space to identify market requirements early on and develop modular, highly integrated solutions together with its customers.
Many partners attended the opening celebration of the new Customer Collaboration Space in Hamburg, as did Hamburg’s Senator for the Economy and Innovation, Dr. Melanie Leonhard.
In her opening address, Leonhard said, “Hamburg is one of the world's leading aviation centers. Companies in the aviation industry find here a close network of customers and partners from business, science and politics. Diehl Aviation's new Customer Collaboration Space will now further strengthen the cabin portfolio in Hamburg. This new experience space involves aircraft manufacturers and airlines in the development process at an early stage. This is good for the companies and for Hamburg as an aviation location as a whole.”
The opening of the Customer Collaboration Space in Hamburg marks an additional milestone for Diehl’s strategy of continually expanding its customer base of airlines and aircraft manufacturers.
