flydubai unveils dedicated Business Class check-in
flydubai launches new Business Class check-in at Terminal 2, DXB
flydubai has officially launched its new Business Class check-in at Terminal 2, Dubai International (DXB). The dedicated space offers flydubai’s Business Class passengers a smooth check-in experience with a personalized Meet and Assist service, seated check-in and a Fast Track service through passport control and security lanes.
This is the carrier’s first dedicated check-in facility for Business Class passengers and it is located at the Departures area at Terminal 2, DXB, near Entrance 3. The space is designed to elevate the Business Class preflight experience and further underscores flydubai’s commitment to investing in enhancing the overall customer experience both on the ground and in the air.
“We are excited to be extending to our Business Class customers the personalised service we offer them in our cabin on the ground as well. The new service will ensure our customers’ journey is efficient, hassle-free and enjoyable from the minute they arrive at Terminal 2 until they reach their destination. We continue to listen to our customers’ needs and invest in enhancing our products and services and we hope this is the first of many,” said Ghaith Al Ghaith, Chief Executive Officer at flydubai.
The new Business Class check-in area features design elements that draw inspiration from the timeless beauty of desert dunes. The sweeping arches, warm tones and minimalist aesthetics reflect the landscape of the desert.
The new elevated experience starts prior to Business Class passengers arriving at the terminal with a dedicated Business Team available to assist with enquiries. A Dedicated Kerbside Drop-off Area and a separate Entrance for Business Class check-in have been allocated at Terminal 2, DXB.
Business Class travellers can enjoy a personalized Meet and Assist service from a member of the Business Team and a dedicated complimentary porter service. The welcoming space offers a variety of personalized experiences, including a quiet space for relaxation with a traditional Arabic welcome offering refreshing towels followed by coffee, dates or refreshments. Inside the check-in area, passengers can look forward to a smooth check-in process while a porter attends to their baggage.
A member of the Business Team accompanies Business Class passengers to the flydubai Business Lounge while benefiting from a Fast Track service through e-gates or passport control and security lanes.
The new Business Class check-in is now available to all flydubai Business Class passengers travelling from Terminal 2, DXB. Those who upgrade to Business Class prior to check-in can also use the new facility.
