JEEVES robot serves passengers at Munich Airport
JEEVES at MUC
The JEEVES service robot has been introduced at Munich Airport (MUC) to serve passengers who are shopping and dining before heading to their gate. Originally designed for use in the hotel and healthcare sector, a robot of this type is now being used for the first time in the world as a "snackbot" at an airport.
Snackbot "JEEVES", named based on a loyal and competent servant from an English novel, offers a selection of chilled soft drinks and snacks to be purchased through various cashless payment methods such as Apple Pay, Google Pay and all major credit cards.
The snackbot is 110 centimeters tall and moves autonomously through the gate area on Levels 4 and 5 in Terminal 2 at Munich Airport. JEEVES stops when passengers come close or step into its path. Passengers can then use a large touchscreen to complete the purchase.
The robot was developed by the Munich start-up Robotise, and is being tested for one year by Terminal 2 Gesellschaft, a Munich Airport and Lufthansa subsidiary.
