December 4 2023  |  Airline & Terminal News

SSP opens nine units at Abu Dhabi Terminal A

By Jane Hobson

Abu Dhabi International Airport

SSP Group has opened a Food Park at Abu Dhabi International Airport (AUH) that features nine units of internationally renowned brands and local concepts.

Sustainability has been a priority for Abu Dhabi Airports, especially with Terminal A, in all stages of its design and build. The project was awarded a 3 Pearl Estidama environmental rating which is the highest score that a government building can receive. This has encouraged SSP to reflect on its own sustainability objectives, implementing many sustainable practices in building the Food Park. The units were constructed using reclaimed wood, water-based air-conditioning and other operational efficiencies to reduce the environmental impact.

The Food Park spans 1,770 square meters and can accommodate up to 700 guests. It is located airside and is set to appeal to those working at the airport in addition to passengers.

SSP has carefully curated the brand mix to meet the needs of travellers passing through Terminal A. There are a few of SSP’s own brands in the Food Park, including coffee shop Ritazza, Camden food co. (healthy food options and desserts) and Levito (Italian cuisine).

Travellers who want Indo-Asian foods can choose Patamar, which was developed by SSP specifically for the airport. The unit serves classic Indian dishes alongside other Asian dishes including Filipino breakfast silog, sushi and ramen.

SSP has partnered with several franchise brands as well. Operation Falafel (Dubai-born Arabic street food brand) is present at the food court, serving authentic Middle Eastern cuisine with a modern twist. Texas Chicken serves fresh fried chicken in a fast food setting, offering sandwiches, wraps and Texan-style sides.

The Food Park at Terminal A also features high-profile global brands like TGI Fridays and fast food brands like Burger King. There is also a Mövenpick Ice Cream cart for an indulgent dessert option.

Besides the Food Park units, there is also a Butlers Chocolate Café in Terminal A, the first of its kind in Abu Dhabi. Measuring 172 meters with seating for just under 100 guests, the cafe allows travellers to dine in, offering a wide range of barista-prepared coffees, teas and decadent chocolate drinks, served with a complimentary chocolate. Craft cocktails, whiskeys and bourbons are also available onsite.

“We are delighted to welcome SSP Group and their one-of-a-kind, innovative Food Park to Abu Dhabi International Airport,” said Maureen Bannerman, Chief Commercial Officer at Abu Dhabi Airports. “Their hospitality experience and multiple cuisine offerings further adds to the wide array of customer services available to our passengers at the state-of-the-art Terminal A. With 163 food & beverage and retail options, Terminal A elevates the airport experience.”

SSP reports that 60 new jobs have been created thanks to the opening of the Food Park in Terminal A. To further enhance the passenger experience, digital elements like self-ordering kiosks and digital menu boards have been added across the development as well.

“These new openings are a testament to our strong relationship with our colleagues at Abu Dhabi Airports and their belief in us as a trusted and reliable commercial partner,” said Mark Angela, SSP CEO of India and Eastern Europe and Middle East. “Over the past 15 years since we began operating here, our partnership has gone from strength to strength, and we have seen our business grow considerably.”

“Our dedication to providing the highest quality food and service has stood us in good stead, and we are committed to continuing to exceed expectations over the life of the new contract,” Angela added. “Throughout the process, we’ve gone to great lengths to ensure that our planning complements the outstanding design of the new terminal, ensuring that the food and beverage offer is an eye-catching focal-point on the Mezzanine level and a real ‘beacon’ for travellers. These outstanding bars, restaurants and cafes capture the true spirit of Emirati culture and will cement our reputation in this important market.”

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