NetForecast introduces new QMap Airport solution
QMap Airport is a a simple, transparent app that continually measures network performance in the background, collecting real-world data from employee digital devices
NetForecast has released its QMap Airport solution which allows airlines to overcome the issue poor cellular performance at airports.
Released during this year’s APEX Expo, QMap Airport is simple, transparent app that continually measures network performance in the background, collecting real-world data from employee digital devices, giving airlines a clear and accurate performance view.
A simple, standardised, scoring and reporting mechanism called Apdex (Application Performance Index) allows easy interpretation of the aggregated data, while a powerful dashboard offers at-a glance reports to expose service quality by carrier and by airport, over time throughout airport work areas.
QMap Airport also tracks key metrics that affect the user experience. Effective bandwidth, network latency, DNS lookup time and packet loss are translated into user satisfaction ratings, reported through the management portal. The service also monitors RF signal strength and quality.
In addition, the service supports Wi-Fi coverage monitoring.
“You cannot manage what you cannot measure,” commented NetForecast's CEO Rebecca Wetzel in a September 19 press release. “Built on the technology foundations of our QMap Inflight platform, which measures and reports passenger connectivity experience, our powerful, lightweight QMap Airport solution helps airlines keep ground operations humming and ensures cellular service suppliers are delivering as contracted.”
