Air Canada joins Emirates in DXB Terminal 3
The advanced partnership allows travellers in Signature Class and eligible Aeroplan Elite members to have access to the Emirates Business Class lounge
Air Canada and Emirates have reached a customer service milestone in their strategic partnership, with Air Canada moving its operations to Dubai International’s Terminal 3 starting July 26.
“We are delighted to welcome Air Canada to Emirates Terminal 3 in Dubai, which marks another step forward in our strategic partnership to deliver even more value to travellers,” said Adnan Kazim, Emirates’ Chief Commercial Officer, in a July 25 press release. “Co-locating at T3 means Air Canada customers can enjoy a smooth connection experience when transiting in Dubai onto Emirates’ global network, and those eligible can enjoy access to Emirates’ signature Business Class Lounges and other hub facilities in Dubai prior to their flight. Working closely with Air Canada, we hope to further enhance travel experiences and offer even more convenient connectivity for travellers."
Air Canada’s move to Terminal 3 at Dubai International will enhance the connecting experience for travellers between the Americas and Emirates destinations in the Middle East, Indian subcontinent, Southeast Asia, and Africa. The first inbound Air Canada flight is set to arrive on July 26, followed by the first outbound flight to Toronto on July 27.
“Air Canada’s new home at Dubai International Terminal 3 is an important milestone which underscores the significance of our strategic partnership with Emirates and the importance of our flights between the UAE and Canada. We extend our sincere appreciation to both Emirates and Dubai Airports for their partnership in facilitating this move, which will greatly benefit our mutual customers,” said Mark Galardo, Executive Vice President Network & Revenue Planning at Air Canada, in the same release. “In addition to Air Canada’s customers benefiting from seamless onward connections to destinations in the Middle East, Africa, Southeast Asia and the Indian subcontinent with our codeshare and frequent flyer partner Emirates, they will also enjoy an elevated experience throughout their airport journey.”
Travellers in Signature Class and eligible Aeroplan Elite members will have access to the Emirates Business Class lounge. Since November 2022, the airlines have expanded their codeshare relationship, enhanced their interline agreement, and developed a reciprocal loyalty partnership.
Emirates now offers a daily Boeing 777 service connecting Montreal and Dubai. On the other hand, Air Canada plans to commence non-stop flights between Dubai and Vancouver in October, using its Boeing 787 Dreamliner fleet. Both Aeroplan and Skywards members can collect and redeem points when flying with either airline, and they also receive benefits like priority check-in, boarding and airport lounge access.
Welcoming Air Canada to Terminal 3, Majed Al Joker, Chief Operating Officer of Dubai Airports, said, “In addition to a long history of partnership, Dubai Airports and Air Canada share a common goal of consistently delivering exceptional service and exceeding guest satisfaction. This relocation will streamline operations for Air Canada, enable us to optimize our airport’s efficiency and improve the overall travel experience. Terminal 3 is a world-class facility designed to cater to the evolving needs of modern travellers, with biometric touchpoints, spacious and comfortable waiting areas, and a wide variety of dining and shopping outlets.”
