July 26 2022  |  Airline & Terminal News

Servy bringing digital ordering to DCA and IAD

By Rick Lundstrom

Mobile order and payment with Servy's Grab Airport Marketplace

MarketPlace Development, in conjunction with The Metropolitan Washington Airports Authority (MWAA) and Servy, have launched Order Now at Reagan National Airport (DCA) and Dulles International Airport (IAD).

The programs will be powered by Servy’s Grab Airport Marketplace. Travelers can conveniently order and pay for food and beverages via their phones from outlets airport wide at both IAD and DCA. Later this summer, passengers will have the added convenience of ordering delivery straight to their gate via AtYourGate. Seventeen outlets at DCA and 15 outlets at IAD are now participating.

Branded IAD Order Now and DCA Order Now, travelers can order from popular local outlets and top national chains through IADOrderNow.comand DCAOrderNow.com. Additionally, the platform is available through the DC Airports app anywhere they see “Place Mobile Order” as well as through other in-airport platforms including select airline apps. Throughout the remaining months of 2022, more restaurants at both IAD and DCA will join Order Now, giving travelers more options when ordering ahead.

Fifteen outlets at Dulles International Airport are participating in the ordering program

“As travel continues to pick up across the board in the U.S and beyond, it is vitally important for airports to provide digital ordering options for guests, who now expect them as standard in all areas of their lives,” said Jason Rickoff, Senior Vice President of Business Development at Servy. “Through Servy’s Grab Airport Marketplace, IAD Order Now and DCA Order Now offer convenient, flexible options, enabling travelers and airport staff to easily place orders from digital devices for pick-up, with the option coming later this summer of having their choices delivered to them in the airport. We’re thrilled to be launching this program with Metropolitan Washington Airports Authority and MarketPlace Development to enhance the travel experience and reach more guests during their journey through the Mid-Atlantic region.”

“We’re very excited to collaborate with Servy in bringing the Order Now digital platform to IAD and DCA. Since its inception, the intent of our company has been to transform the passenger experience and provide innovative amenities for travelers at our airports. Through this partnership, we are able to further implement this goal,” said Mike DiCosola, President of MarketPlace Development.

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