May 27 2022  |  Airline & Terminal News

KLM unveils Premium Comfort class

By Rick Lundstrom

Extra catering will be part of Premium Comfort on KLM

At this week's 2022 Dutch Open, KLM Royal Dutch Airlines presented its new Premium Comfort Class offering more space, luxury, service options, comfort and privacy than Economy Class, at lower fares than World Business Class.

Depending on the aircraft type, the capacity of Premium Comfort Class will vary from 21 to 28 seats. The new class will be have seats wider than standard, more legroom, a larger screen and a footrest. Premium Comfort seats can also recline further than Economy Class seats.

The first aircraft equipped with Premium Comfort Class will operate on routes to North America. It is anticipated that passengers will be able to book Premium Comfort to a growing range of destinations from the end of the July 2022.

“We have great expectations for this new Premium Comfort Class, based on extensive market research. The new class will meet the wishes of business passengers as well as leisure travelers, strengthening KLM’s standing as a global network carrier offering an appealing and varied range,” said Boet Kreiken, executive vice president of KLM Customer Experience, in today’s announcement.

On intercontinental flights, one or two hot meals will be served, depending on the duration of the flight. There will be a choice of meat, fish or vegetarian dishes. After the meal, passengers will be offered coffee, tea, liqueur and ice cream. A variety of snacks and cocktails will also be served between meals, which will be largely selected from those that were previously popular in World Business Class.

Seats from Collins Aerospace are in Premium Comfort

The new seats in Premium Comfort Class were designed by Collins Aerospace together with specialists at KLM Customer Experience. The seats are also lighter than previous designs. Similar care was taken in selecting catering materials for Premium Comfort. They are either reusable (special cutlery, bowls and plates made of lightweight polypropylene) and those that are not reusable are made of recycled PEF.

The Premium Comfort Class experience will start at the airport, where passengers will have more flexible baggage arrangements and SkyPriority privileges, including preferential check-in and boarding.

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