January 22 2021  |  Airline & Terminal News

Hawaiian Airlines ups effortless travel with Pre-Clear Program

By Jane Hobson

Hawaiian Airlines has begun pre-clearing guests departing from select U.S. mainland cities to Hawaii under a program allowing travelers with a negative COVID-19 test to bypass the airport screening in Hawaii.

Hawaiian, which launched the Pre-Clear Program at San Francisco International Airport (SFO) last week, will expand it to Boston Logan International Airport (BOS), John F. Kennedy International Airport (JFK), Long Beach Airport (LGB) and Phoenix International Airport (PHX) beginning January 29. The program will be added to the airline’s remaining North America destinations next month.

Visitors and returning Hawaii residents who meet the state of Hawaii’s pre-travel testing requirements to be exempt from quarantine will receive a Pre-Clear wristband from a Hawaiian Airlines guest service agent who will verify their documents prior to boarding. To qualify for pre-clearance, guests must complete the following steps:

  • Create a Safe Travels account for every adult on the itinerary
  • Add all flight and lodging information to the account
  • Complete the mandatory health questionnaire within the account
  • Upload a negative test result (PDF format) from a state-approved testing partner to the Safe Travels account. A printed copy of the negative results is also recommended

Travelers whose negative COVID-19 test results are not uploaded to the Safe Travels app prior to departure or not made available during screening will be required to sign the state of Hawaii’s 10-day self-quarantine agreement.

“With the Pre-Clear Program, our guests will spend less time in line at the airport and more time safely enjoying Hawaii,” said Jeff Helfrick, Vice President of Airport Operations at Hawaiian Airlines.


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