December 22 2021  |  People

​SSP America appoints new Chief Operating Officer

By Rick Lundstrom

SSP America has appointed Amanda Busby as Chief Operating Officer to manage the company’s growing presence in airports across the United States and Canada.

Busby will oversee the operation of more than 250 unique brands and lead efforts to drive employee engagement and build a robust talent and succession plan. Her goal will be to deliver operational excellence and outstanding customer service across the company’s growing portfolio.

“I’m thrilled to join the renowned operations team of SSP America comprised of accomplished restaurateurs and leaders,” said Busby. “My goal will be to build upon the historic success of the organization and ensure the operations team is positioned for success while we deepen our employee engagement efforts to ultimately bring a ‘taste of place’ to the airports we serve across North America.”

Busby has more than 20 years’ experience with an expertise in driving business and revenue growth while increasing efficiency and reducing costs. She joins SSP America from Red Robin Restaurant Company where she most recently served as the Vice President of Operations overseeing a portfolio of 230 restaurants staffed by 15,000 team members and generating $670 million in annual sales. Busby started her tenured career at Red Robin as a training general manager and was later promoted to regional operations director and regional vice president roles.

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