LSG Sky Chefs Americas secures third consecutive PAX Readership Award
This is a special feature from the May 2025 Post-WTCE/Awards issue of PAX International on page 24.
Left to right: Aijaz Khan, Publisher at PAX International, presents Airline Caterer of the Year North America Award to LSG Sky Chefs Americas CEO Greg Anderson and Tone Cresswell, CCO, LSG Sky Chefs Americas at the PAX Readership Awards ceremony 2025
LSG Sky Chefs Americas has once again been named Airline Caterer of the Year – North America at the PAX Readership Awards 2025, marking the caterer’s third consecutive win in this category. The recognition, voted on by readers of PAX International, celebrates the caterer’s consistent excellence, operational innovation and client-centric approach.
“We are honoured to once again be recognized for this prestigious award by PAX International readers, supporters and colleagues in the industry,” says Greg Anderson, CEO, LSG Sky Chefs Americas. “One year ago, we embarked on a transformational journey, with a vision for elevating the culinary experience that reinforces our leadership position in delivering innovative airline catering solutions and exceptional service to our clients. This award is a testament to the hard work of everyone involved in our transformation, and the fact this is our third year in a row to win makes it even more meaningful.”
Greg Anderson, CEO, LSG Sky Chefs Americas
Anderson tells PAX International the achievement is being proudly celebrated across the company’s vast network. LSG Sky Chefs Americas operates dozens of customer service centres across the region, all of which will be showcasing the award prominently.
“Everyone across the Sky Chefs network is thrilled to be recognized, not just once but three years in a row,” Anderson adds.
At the heart of LSG Sky Chefs’ sustained success is its client-first mindset. The company designs its operational plans around the needs of its airline partners, allowing it to adapt quickly and create measurable value. This is supported by investments in digital tools, strategic hiring and a focus on culinary innovation.
LSG Sky Chefs’ culinary elevation initiative aims to standardize culinary quality from prep to plate, empowering chefs and streamlining production
“We view everything through a client-centric lens,” Anderson explains. “Our roadmap is defined by their needs, which allows us to move at their pace.”
The scale of operations at LSG Sky Chefs Americas is considerable. The company serves a diverse portfolio that includes domestic and international carriers, cargo operators, private charters and convenience retail clients. With thousands of flights and millions of meals served each year, maintaining consistency and quality is an impressive achievement.
To ensure uniform standards across the board, LSG Sky Chefs has implemented standardized processes and innovative technology. Digital displays at every plating station guide employees on precise meal presentations, while quality teams oversee food safety and compliance. Detailed cart labeling systems enhance operational clarity, and the use of Groundstar—a mobile-first, cloud-enabled dispatch solution—has revolutionized ground logistics.
Dispatchers and drivers now operate with live ETAs, real-time task updates and seamless communication tools, says Anderson.
Looking ahead, LSG Sky Chefs Americas is building on this momentum through its culinary elevation initiative. The program aims to standardize culinary quality from prep to plate, empowering chefs and streamlining production.
“It is about elevating pride on every plate,” Anderson notes.
Under its Vision 2028, the company is doubling down on innovation, agility and data-driven value creation. Priorities include scalable digital solutions, measurable performance indicators and continued culinary consistency.
“Our clients are evolving—and so are we,” says Anderson. “We are already seeing positive feedback from the changes we have made, and we are excited about the path ahead.”
Groundstar, a mobile-first, cloud-enabled dispatch solution, has revolutionized ground logistics for LSG Sky Chefs Americas
