September 17 2019  |  Catering

SATS and DHL join forces on digital integrated supply chain

By Jane Hobson

Singapore-based food solutions and gateway provider SATS Ltd. and DHL Supply Chain have announced that they have signed a Memorandum of Understanding to create turnkey solutions that enable airlines to optimize their supply chain for catering, merchandise and supplies across flight networks.

The collaboration uses DHL’s third-party logistics (3PL) solutions and SATS’ culinary, procurement and last mile expertise to improve passenger experience with a larger selection of amenities and food and beverage offerings. The comprehensive integrated solution spans demand planning, menu customisation and planning, to supply chain consultancy and reverse logistics. The solution gives airlines consistency, better inventory management, reduced waste and greater customer insights.

Both companies have identified India, Singapore, Thailand and Vietnam as the focus for the partnership.

“We have been providing a range of game-changing solutions to airlines across the globe, from inventory planning and forecasting using big data analytics to generating revenue from food waste. We are delighted to collaborate with SATS and look forward to launch new solutions that the airline industry hasn’t seen,” said Terry Ryan, CEO of DHL Supply Chain Asia Pacific, in a statement from the company.

Kerry Mok, SATS Executive Vice President of Food Solutions, said: “SATS is advancing its vision to feed and connect Asia through our digital integrated supply chain, which enables us to provide our customers with seamless end-to-end solutions for their evolving needs. Our partnership with DHL extends our global reach through reliable 3PL, allowing us to partner with airlines across their entire flight network.”

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