Passenger Services

Munich Airport implements biometric…
Passengers boarding flights in Terminal 2 no longer need to present their boarding pass or passport for Lufthansa and Star…

Star Alliance opens lounge at Paris…
The lounge is the second Star Alliance facility at this European hub

Alaska Airlines serves up Stumptown…
Custom roast will be available exclusively on all Alaska flights starting autumn

Virgin Atlantic launches autumn/winter…
Virgin Atlantic launches seasonal menu

Lalida Sutthichaiya joins Plane…
Plane Talking Products welcomes Lalida Sutthichaiya

Air New Zealand issues call for…
Nationwide search for people to make final decision on next range of onboard snacks

Etihad expands fleet with 787-10…
The airline welcomed the latest addition to the fleet on October 13, 2023

Bangkok Airways upcycles used uniforms
Bangkok Airways is upcycling staff uniforms into aprons for airport lounge staff, cloth bags and water cup bags as part of…

Vietnam Airlines wins award for…
VietHarvest, a social enterprise founded in 2020 that collects quality surplus food and redistributes it to underserved communities…

Emirates works to improve travel…
How Emirates is improving travel experiences for neurodivergent passengers

Saudia CEO Captain Ibrahim Koshy…
Interview with Saudia CEO Captain Ibrahim Koshy: rebrand, growth and the future

Turkish Airlines reports uptick…
Passenger load factor reaches 84.9 per cent