Passenger Services

December 15 2023

KLM's Bas Brouns to succeed Erik…

The company announced plans to appoint Brouns to the role effective April 2024

December 15 2023

Emirates relaunches Chauffeur-Drive…

The exclusive service is available to Emirates' Business Class and First Class passengers

December 15 2023

Qatar Airways collaborates with…

The curated inflight menu will be available in the Business Class cabin

December 15 2023

Air India appoints hospitality…

The design firm, HBA, is set to elevate the passenger experience in Air India's airport lounges

December 15 2023

Air India flaunts flair for fashion…

The uniforms will debut alongside Air India's first A350 entering commercial service

December 13 2023

Lufthansa Group announces changes…

The company named Heike Birlenbach the new CCO at SWISS while Tamur Goudarzi Pour takes over Customer Experience

December 13 2023

Alaska Airlines brings non-alcoholic…

The airline is teaming up with Best Day Brewing to offer a healthier alternative to traditional beer

December 12 2023

Icelandair introduces Business…

Icelandair introduces Business Class kit with local artist

December 11 2023

deSter and Norse Atlantic Airways…

The partnership furthers both companies' commitment to environmental responsibility

December 11 2023

Cathay Pacific serves up Italian…

The menu is in collaboration with Hong Kong-based restaurant Pirata

December 8 2023

EVA Air and Kipling introduce grey…

The amenity kit is the third in a collectible series

December 8 2023

IATA projects industry net profits…

Results indicate a 2.7 percent Net Profit Margin on record revenues in 2024

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