July 14 2017  |  Partnerships, Collaborations & Acquisitions

Jetstar picks SATS for services in Singapore

By Rick Lundstrom

Jetstar Asia this week signed two new agreements with SATS Ltd. for catering and ground handling for 600 flights per week at Changi Airport.

Jetstar Asia has appointed SATS Ltd. to supply catering and catering logistics on board all 18 aircraft. Starting August 1, the new agreement will broaden the meal options for passengers and offer seasonal menus onboard all Jetstar Asia flights.

“Customers will also benefit from cross-promotional products between food and beverage and duty-free goods on board,” said a release from SATS.

“With more than four million passengers flying with Jetstar Asia every year, the in-flight products are an important element in managing customer satisfaction. This new catering partnership with SATS will deliver fast, seamless and exceptional customer experience,” said CEO of Jetstar Asia, Bara Pasupathi.

“We are pleased to extend our long-standing relationship with Jetstar Asia to catering. SATS can offer passengers travelling on Jetstar Asia more meal options, with greater menu excitement, incorporating the latest food trends and festive specials. Passengers can also look forward to enjoying more value from inflight promotions that combine meals with duty-free items,” said Alex Hungate, SATS President and Chief Executive Officer.

In addition, Jetstar Asia has renewed the existing ground handling agreement with SATS for a period of three years. The continuing partnership with SATS enables Jetstar to build on the operational efficiencies and pioneer innovative customer options at Changi Airport.

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