Arajet partners with Immfly for onboard retail services
Arajet partners with Immfly for onboard retail solutions
Arajet has integrated Immfly’s advanced digital solution to elevate inflight services and enhance passenger satisfaction across its network in the Americas region.
"At Immfly, we are excited to partner with Arajet to enhance their inflight services. Our inflight retail system, integrated with Worldpay for seamless and secure payments, will streamline sales and inventory management, boosting passenger satisfaction and operational efficiency. We look forward to supporting Arajet’s growth and setting new standards in the ultra-low-cost airline market,” said Aras Yildiz, Managing Director of Immfly Retail.
With this collaboration, Arajet will integrate Immfly's comprehensive suite of digital solutions, aiming to enhance operational efficiency and passenger engagement across its fleet.
Key components of the partnership include:
● Crew application: Immfly's crew application offers an intuitive interface and operates seamlessly on both Android and iOS devices, including specialized hardware like Pax 920 terminals.
● Back office integration: Immfly's back-office solution, hosted on Microsoft Azure web servers, provides Arajet with a centralized platform for commercial and operational management. From sales and promotions to warehouse logistics and financial reporting, the system supports Arajet’ s day-to-day operations.
●Updated payment solutions: Addressing payment challenges, Immfly has partnered with Worldpay, a leading payment processor renowned for its reliability and security.
The implementation of Immfly’s solutions was achieved in less than six weeks. Initially launching on 10 aircraft, Immfly's solutions will scale alongside Arajet's orders, reaching 30 aircraft.
Camilo Convers, Arajet Chief Information, Technology and Projects Officer, said this strategic alliance significantly enhances the passenger's inflight experience.
"Our partnership with Immfly, allows us to integrate a wider range of payment options, including Visa, Mastercard, Apple Pay, and Google Pay, we are committed to offering greater convenience and flexibility. This collaboration represents a pivotal step in our ongoing effort to provide cutting-edge technologies that translate into exceptional customer service and seamless travel,” said Convers.
