Procurall Solutions balances sustainability, comfort and acoustic quality for inflight audio
This is a special feature from the June/July 2025 Seating & IFEC issue of PAX Tech on page 30.
Procurall Solutions says sustainable materials such as recycled plastics, bio-based foams and low-impact coatings are in high demand for headsets
Airline headsets are evolving from low-cost disposables to high-impact touchpoints for passenger comfort, brand identity and environmental stewardship. With increasing expectations around onboard experience—especially in premium cabins—airlines are prioritizing headsets that reflect both performance and purpose.
Jennifer Green, President and Co-Founder of Procurall Solutions, tells PAX Tech the supplier has identified three priorities that airlines have when it comes to headsets: Sustainability, comfort and modular design.
Jennifer Green, President and Co-Founder of Procurall Solutions
“As airlines refine their Business and Premium Economy offerings, the audio experience remains one of the most frequently used—yet underleveraged—elements of the journey,” she explains.
With global production capabilities and a forward-thinking design approach, Procurall is positioned to deliver headset solutions that reflect where the industry is heading—not where it has been, Green points out.
The three priorities
Green says sustainable materials such as recycled plastics, bio-based foams and low-impact coatings are in high demand.
“Better headphone design not only improves passenger satisfaction but also aligns with evolving ESG goals and offers a new platform for subtle brand storytelling,” she says.
The supplier’s headsets feature a lightweight design that enhances passenger comfort while also contributing to overall weight reduction on board—an important factor in minimizing fuel consumption and environmental impact. Soft-touch materials further support ergonomic comfort on long-haul flights, helping to create a more enjoyable inflight experience and increasing the likelihood of passenger loyalty.
Green says the supplier is seeing a clear and growing trend across carriers: A shift toward modular headset construction.
“Airlines are increasingly asking for designs where components such as ear cushions, cables and headbands can easily be swapped out or refurbished. This not only reduces waste and long-term costs, but also supports in-service longevity, cleaner maintenance cycles and greater flexibility across fleet classes,” Green explains.
She tells PAX Tech Procurall is seeing U.S. carriers reevaluate sourcing strategies due to ongoing trade tensions and the latest tariff escalation on Chinese goods—including audio accessories.
“As a result, many are shifting headphone production to tariff-friendly regions in Southeast Asia to secure cost efficiencies and mitigate supply chain risk and uncertainty.”
