All Nippon Airways enhances inflight connectivity
ANA is expanding its inflight connectivity services on Domestic and International routes
All Nippon Airways (ANA) has announced enhancements to its inflight internet service by offering expanded capabilities on domestic and international routes to provide passengers with a more fulfilling experience on board.
In 2024, ANA began offering complimentary inflight service for Business Class passengers on international routes, as well as free text messaging for Premium Economy and Economy Class passengers. To enhance the customer experience, ANA will expand complimentary inflight internet service on both domestic and international routes.
"To offer our passengers a superior travel journey, ANA is leveraging the latest technology for their inflight experience," said Tomoji Ishii, Executive Vice President, Customer Experience of ANA. "By expanding our capabilities, including video streaming and complimentary access, we are giving travelers more opportunities to stay connected and entertained onboard."
Domestic routes
ANA will expand its inflight internet service capabilities to include video streaming, enabled by a significant increase in communication bandwidth between the aircraft and satellite. The enhanced service is available on all domestic aircraft as well as on A320neo international aircraft from June 13. The service was previously limited to web browsing and email.
International routes
Inflight internet service on B767-300ER, which had been temporarily suspended, will resume sequentially in August after receiving upgrades with the latest inflight internet equipment from Viasat. After these upgrades, high-speed in-flight internet service, including video viewing via streaming, will be available free of charge in all classes.
Additionally, ANA will equip its future international aircraft and renovate existing aircraft, excluding B767-300ERs, with the latest inflight internet equipment. By the end of 2030, free, high-speed internet will be available in all classes on 80 percent or more of its international fleet.
