Air India rolls out complimentary Wi-Fi on select flights
A representation of Air India passengers accessing Wi-Fi from a personal device
Air India has rolled out Wi-Fi connectivity services onboard domestic and international flights operated by A350, 787-9 and select A321neo aircraft.
This makes Air India the first airline to offer inflight Wi-Fi internet connectivity on flights within India, enabling travellers to stay connected by browsing, accessing social media, catching up on work, or texting friends and family during a flight.
“Connectivity is now an integral part of modern travel. For some, it is about the convenience and comfort of real-time sharing, while for others, it is about greater productivity and efficiency. Whatever be one’s purpose, we are confident that our guests will appreciate having the option of connecting to the web and enjoy the new Air India experience on board these aircraft,” said Rajesh Dogra, Chief Customer Experience Officer, Air India.
Accessible on Wi-Fi-enabled devices such as laptops, tablets, and smartphones with iOS or Android operating systems, the inflight Wi-Fi will also allow passengers to connect multiple devices simultaneously when above 10,000 feet.
The deployment of Wi-Fi on domestic routes follows an ongoing pilot program on international services operated by the A350, select A321 neo and B787-9 aircraft serving international destinations including New York, London, Paris and Singapore. As with the domestic offer, Wi-Fi is complimentary for an introductory period. Air India plans to progressively roll out the service on other aircraft in its fleet over time.
