April 21 2023  |  Connectivity & Satellites

Etihad offers new free chat packages and unlimited data

By Reedah Hayder

Passengers flying with Etihad will have a variety of Wi-Fly packages to choose from

Etihad Airways is launching its new Wi-Fly “Chat” and “Surf” connectivity packages on its widebody fleet for passengers to stay connected in the air. Travellers can chat with family and friends or browse the web depending on which package they choose.

All Etihad passengers will be offered complimentary “Chat” messaging by signing in with an Etihad Guest membership or by enrolling online before flying. The free chat package includes access to popular messaging apps like WhatsApp, Messenger and WeChat.

“We know how important it is for our guests to stay connected, which is why we’re thrilled to introduce an added complimentary benefit for Etihad Guest members and welcome everyone to sign up before they fly to take advantage of this benefit immediately,” said Antonoaldo Neves, CEO of Etihad Airways, in an April 14 press release.

Travellers wishing to surf the web, catch up on social media and work while they fly, can also choose to purchase “Surf” Wi-Fly packages — all available for a flat fee with unlimited data for the duration of the flight. For flights under seven hours, the “Chat” package is $2.99 or free for Etihad Guest members and the “Surf package” is $9.99. For flights over seven hours, the “Chat” package is $4.99 (also free for Etihad Guest members), and the “Surf” package is $19.99.

Etihad Guest Platinum and Exclusive tier members as well as First Class passengers will be offered complimentary “Surf” Wi-Fly access throughout their flight. Etihad Guest Gold members will receive a 25 percent discount on the “Surf” package.

Etihad’s narrow-body fleet continues to offer the current mobile connectivity service which allows passengers to make and receive phone calls, send and receive text messages and use their data roaming packages as they would on the ground.

Keeping you entertained while you fly

Beyond mobile and internet connectivity, passengers flying on Etihad can enjoy its award-winning inflight entertainment service, E-BOX. The entertainment system caters to all travellers, from the youngest flyers to the young at heart. E-BOX is available on-demand through the seat-back screens on the wide-body fleet or by streaming E-BOX wirelessly to guests’ own devices on the narrow-body fleet.

“In addition to hundreds of blockbuster movies from Hollywood to Bollywood, as well as Arabic, Asian and European content, guests can enjoy TV shows, music, podcasts and games. There are also seven live broadcast sports and news TV channels to keep up to date with current affairs or catch a live match while on board,” stated the press release.

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