September 6 2019  |  Connectivity & Satellites

Ethiopian rolls out Wi-Fi onboard A350 fleet

By Jane Hobson

Ethiopian Airlines announced today that it has introduced Wi-Fi internet onboard its A350 fleet using the latest broadband satellite technology called Ka-band.

With the technology, passengers can connect smart phones, tablets and laptops to Wi-Fi for regular surfing, including sending emails, online shopping and social media.

Tewolde GebreMariam, CEO of Ethiopian Airlines, said in today’s statement from the company: “We are glad to introduce inflight internet connectivity with the latest broadband satellite technology, Ka-band, offering our passengers seamless digital experience as they fly Ethiopian. The launch of the onboard Wi-Fi internet is part of our relentless efforts to further add to passengers’ comfort keeping pace with the technology of the day. As a customer-centric airline, we will remain focused on continuous service excellence, taking advantage of emerging technologies and infrastructure.”

Passengers can access the inflight connectivity service by purchasing vouchers at Ethiopian Airlines sales outlets including Addis Ababa International Airport customer service desk, boarding gates and from cabin crews onboard. Online sales through credit/debit card and ShebaMiles are also options for passengers to purchase Wi-Fi.

The service initially launched on Ethiopian Airline’s A350 fleet with plans to expand the service on other long-haul aircraft.

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