March 8 2018  |  Airline & Terminal News

Charlotte Douglas International Airport smashes all-time passenger record in 2017

By Hibah Noor

Charlotte Douglas International Airport (CLT) served nearly 46 million travelers in 2017, setting an all-time passenger record.

This is a 3% increase on 2016, which welcomed 44.4 million flyers. The previous record was 44.9 million passengers set in 2015.

"This is a great achievement," said Brent Cagle, CLT Aviation Director/CEO. "We remain focused on continued growth and accomplishing more milestones in 2018."

Passenger enplanements also climbed 3% to 22.9 million, and international travel rose 6% to 3.3 million passengers.

Aircraft movements increased by 1.5% to 553,812 in 2017.

Airport officials attributed much of the gain to strong customer demand, continued growth at the hub, as well as growth of the region.

CLT offered non-stop service to 171 destinations, including 34 international locations and averaged 700 daily departures in 2017.

2017 introduced a number of new non-stop flights: American Airlines to Bangor, Maine; George Town, Bahamas; Rapid City, South Dakota; Shreveport, Louisiana; Toledo, Ohio; and Montrose, Colorado. In addition, Frontier Airlines launched a non-stop service to Cleveland, Ohio.

CLT is one of the fastest-growing airports in the US and has been preparing for passenger growth. Destination CLT, a US$2.5 billion development plan, is well under way, the airport operator reported.

The plan includes terminal expansion and renovations. This summer, Concourse A Expansion - Phase I will open, adding nine gates. Concourse B renovations will wrap up by the end of the year.

Last year, the Aviation Department also kicked off one of the most extensive concession revamps in airport history. Chick-fil-A (Atrium), CNBC Express (Concourse E), Panda Express (Concourse E), Tumi (D/E Connector), Xpress Spa (A/B and D/E connectors) and Starbucks (Concourse D) opened, offering more than 100 stores and restaurants in the terminal.

Several more concessions are scheduled to begin trading this year, the company said.

(via Americas, Asia, Gulf-Africa Duty Free & Travel Retailing Magazine)

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