Passenger Services
British Airways unveils new JFK…
BA's upgraded JFK Club lounge is part of a £52 million investment
By Rachel Debling
Air Canada invests in Artificial…
The AI project will affect operations as well as customer experience
By PAX International
Turkish Airlines brings modern…
The exhibit includes landscapes, abstract paintings and more
By Rachel Debling
BA marks centenary with classic…
Coffee, tea, gin and security-approved Marmite packaging among the offerings
By Rick Lundstrom
WestJet celebrates first flight…
The aircraft features new long-haul Business Class seats
By Rachel Debling
Bateel sweets fly on Etihad
Airline is working with Retail inMotion on new offering
By Rick Lundstrom
Jeremy's World: Brand or bland?
Jeremy Clark breaks down the best ways to stand out in a crowded airline market
By Jeremy Clark
Etihad launches new Economy Class…
Wireless IFE streaming and updated menus are part of Etihad's latest Economy release
By Rachel Debling
Emirates rolls out Ramadan offerings
The airline expects to serve 1 million dates to passengers during iftar and suhoor
By Rick Lundstrom
More than half of UK adults find…
57% of those polled agreed airport lounges aren't exciting
By Rachel Debling
Newrest announces several new contracts
Emirates, Sky Peru, LEVEL and Corendon Airlines all sign with Newrest
By Rachel Debling
What does the future hold for the…
A tête-à-tête with Managing Director Fabio Gamba
By Rachel Debling
