December 9 2014  |  Airline & Terminal News

Delta opens arrivals lounge at LHR T3

By Rick Lundstrom

Delta Air Lines has opened its exclusive arrivals lounge, at the arrivals hall of London Heathrow Terminal 3.

All of Delta's BusinessElite passengers and SkyMiles Diamond and Platinum Medallion members arriving from the United States have complimentary access into the new facility.

Passengers are invited to freshen up in one of 11 private showers featuring amenities by New York's Malin+Goetz and take advantage of on-site butler services including clothes press and shoe shine.Main area of Delta's new arrivals lounge at London Heathrwo

Multiple breakfast offerings are available including Starbucks Coffee, fresh fruit, pastries, yogurt and cereals and prepared to order a la carte items. Wi-Fi is available throughout the arrivals lounge, plus a business center and a selection of the day's newspapers. Staff are also on hand to assist with any future Delta travel plans.

"The arrivals lounge is a unique offering in the Delta portfolio and re-affirms the importance we place on London Heathrow," said Perry Cantarutti, senior vice president, Europe, Middle East and Africa in today's announcement. "This new arrivals facility, when combined with multiple premium departure areas, Delta Sky Clubs and shower facilities offered throughout the Delta system, reinforces our commitment to London and the premium traveler."

BusinessElite customers also have private car access to the Virgin Atlantic Upper Class Wing on departure at Terminal 3, which enables them to go from car to Clubhouse in less than 10 minutes. The pre-booked service allows passengers to use the Private Security Channel, beating the queues and leaving more time before boarding.

The Delta Arrivals Lounge will be open daily from 6:00 a.m. until 2:00 p.m.

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