December 8 2014  |  Airline & Terminal News

Five options part of Delta's new service plan

By Rick Lundstrom

A look at Delta's new First Class on a 737

Delta Air Lines is redefining its inflight service with five products from which to choose.

Starting March 1, passengers can pick products called Delta One, First Class and Delta Comfort+ all three offering offing premium amenities. Main Cabin and Basic Economy service will offer value options.

Delta One, formerly BusinessElite, will be offered on long-haul international routes and also between New York-JFK and Los Angeles or San Francisco. First Class is offered on short-haul international and domestic routes. Delta Comfort+ offers an upgraded experience on all two-cabin aircraft around the world.

Main Cabin experience is provided everywhere Delta flies, offering a high standard of customer service Basic Economy offers Main Cabin service with fewer flexibility options available in selected markets.

"We're providing Delta customers with a thoughtful, well-defined spectrum of options as they make decisions about travel," said Glen Hauenstein, Executive Vice President and Chief Revenue Officer. "Whether a customer prioritizes the perks of Delta One or the value of Basic Economy, every seat comes with impeccable service and unmatched reliability."  

Newly designed Delta One, First Class and Delta Comfort+ seat covers will be installed on aircraft through mid-2015. More about Delta's new service concept is available on a video of the upcoming changes.

 

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