December 2 2014  |  Airline & Terminal News

Performa and partners open luxury lounge at BOM

By Rick Lundstrom

The ‘GVK Lounge’, a partnership between the Mumbai Airport, gategroup’s Performa brand and Travel Food Services opened last week.

The luxury lounge at Terminal 2 is 30,000 square feet of rich Indian design and hospitality. The premium lounge is in Terminal 2 on Levels 3 and 4, and is capable of hosting up to 440 guests.

GVK Chhatrapati Shivaji International Airport’s (CSIA) can be accessed by first and business class passengers for all airlines operating out of Terminal 2. The ‘GVK Lounge’ was developed by CSIA and the hospitality partnership of gategroup’s lounge service brand, Performa, with Travel Food Services.Sports Bar in the new lounge at BOM

The GVK Lounge offers guests the latest technologies and amenities along with a concierge service, a smoking lounge and premium food and beverage services, including a live tandoori kitchen and sports bar. A full-service spa, shower area and relaxation zone, as well as a library and a business center complete the features of the new lounge.

“We are elated to be working together with our partners GVK and TFS. Together we have created an unrivalled customer service experience for premium travelers. Unique service, culinary excellence and an exceptional lounge concept deliver nothing but the best experience. Professional, personal interaction is at the heart of our concept, placing extra emphasis on a solid understanding of the guest mindset and a mastery of the product mix,” said Beat Ehlers, Managing Director, Performa.

Designed by India’s fashion designer Sandeep Khosla and Mumbai architect Alfaz Miller, ABM, the GVK Lounge is based on a concept by Softroom Architects, UK. A strategic lighting display draws inspiration from a rich palette of Indian light, filtered through the country’s nature, architectural environments and celebrations. Selective palettes of amber, red and gold, with elements suggestive of dusk and water gardens, have been interwoven to lend a cultural authenticity to the lounge space.

The lounge features three different categories – First Class, Premium Class and Business Class. Each segment will highlight personalized service, fresh meals, snacks and beverages, and an abundance of individual space. Concierge staff, each with a professional background in the hospitality industry, will ensure exceptional service for all passengers. 

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