May 10 2017  |  Connectivity & Satellites

Lufthansa and Austrian Airlines to offer high-speed Internet on short- and medium-haul flights

By Melissa Silva

Unlimited surfing and streaming in flight over Europe will now be the reality on many Lufthansa and Austrian Airlines aircraft, with Internet access soon to be available on Eurowings flights. To date, 19 Lufthansa A320 family fleet aircraft, as well as 31 Austrian Airlines and 29 Eurowings aircraft have been fitted with the necessary Wi-Fi technology and satellite antennae, with additional aircraft currently in the process of being equipped. This new high-speed technology has been successfully tested in the past months on both Lufthansa and Austrian Airlines flights.

Nineteen Lufthansa A320 family fleet aircraft, as well as 31 Austrian Airlines and 29 Eurowings aircraft have been fitted with the technology and satellite antennae for the service

The Internet access works simply via Wi-Fi using passengers' own mobile devices. The offers range from messaging services through to surfing the net and even to video streaming. Customers can choose from one of three service packages: on Lufthansa flights FlyNet Message can be purchased for €3 (US$3), FlyNet Surf for €7 (US$8) and FlyNet Stream for €12 (US$13) per flight. Austrian Airlines will offer the same services at the same prices under the names myAustrian FlyNet Message, myAustrian FlyNet Surf and myAustrian FlyNet Stream. Passengers can either pay via credit card or payment services such as PayPal and soon, by using Air Miles or via roaming partners.

The internet provision of the Lufthansa Group airlines and their technology partner Inmarsat uses the most advanced broadband satellite technology (Ka-Band) and offers seamless and reliable coverage on short- and medium-haul flights via the Inmarsat network Global Xpress (GX). The Internet service provider and partner of Inmarsat is Deutsche Telekom. Lufthansa Technik is responsible for fitting the systems and components, as well as dealing with the required aviation regulations and other statutory authorizations. They are currently equipping the entire A320 family fleet of Lufthansa Group Airlines — Lufthansa, Austrian Airlines and Eurowings. Lufthansa Systems is providing the necessary technical infrastructure for Internet connection on board, including the network operation in the aircraft as well as the provision of the required software for the operation of each airline’s respective internet portal.

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