Firm urges airlines to promote IFEC with new FAA rules


With With an easing of use restrictions by Federal Aviation Administration, a Colorado-based research firm suggests airlines act now to make the most of the moneymaking potential of their inflight wireless systems by passengers. 

“The rising availability of in-flight wireless connectivity comes at a time when the U.S. Federal Aviation Administration’s (FAA) moves to loosen its rules for the usage of electronic devices on flights,” said Heath Lockett, senior analyst for aerospace at IHS, Inc., in a release sent out today. “The proportion of passengers actually connecting to wireless services on board is still very low, average in the single-digit percentages. The great challenge for airlines now is to inform passengers of the services they offer and to get them to pay for access. With the change in FAA rules garnering major attention in the media, the airlines now have a chance to get their message out to U.S. air travelers.”

The number of commercial aircraft providing either Wi-Fi or cellular connectivity will reach 4,048 by the end of 2013, representing 21% of the global fleet, according to IHS. The penetration of wireless is up from 15% in 2012 and 12% in 2011, said the company. By 2022, IHS projects that wireless connectivity penetration in commercial aircraft is set to reach 50%.

Of the 4,000 aircraft estimated to offer at least one of the two forms of connectivity in 2013, approximately 75% offer Wi-Fi only. Wi-Fi connectivity is particularly widespread among North American airlines.

Airlines around the world have rolled out a variety of connectivity options, using a range of technology types and service providers. Although banned over North American airspace, cellular connectivity has grown across the rest of the world, with nearly 600 aircraft projected to feature the technology by the end of 2013. Most passengers are using their mobile phones for data services and text messaging as opposed to phone calls.

Cathay Pacific, Emirates, Qatar Airways and Singapore Airlines—have opted to provide both Wi-Fi and Singapore Airlines is one of the early adopters, offering Wi-Fi and mobile phone servicemobile phone services. Of the 14,000 aircraft forecast to provide some form of connectivity by 2022, IHS says approximately 5,000 are projected to offer both Wi-Fi and cellular options.

The two-tiered system, popular in an array of other industries, is one in which users can opt either for a free or low-cost bandwidth-limited connection, or pay a premium for a guaranteed high-speed experience. When ViaSat launches its Exede service on JetBlue’s fleet later this year, it may well provide such a facility, allowing free access at a controlled bandwidth to all passengers, while providing its promised 12 megabits-per-second service for every passenger to those willing to pay for it. In theory, IHS says, this would satisfy both the bulk of fliers who want to connect for free, as well as the few that may desire a high-quality connection.

“As more aircraft are equipped with connectivity, and with service providers jostling to provide even greater connection speeds to address passenger demand for bandwidth, the future for in-flight connectivity looks set to soar,” said IHS.

Following the FAA's announcement of eased restrictions, U.S. airlines have quickly made increased of personal electronic devices available to passengers. On November 6, United Airlines lifted much of its restrictions on use of electronic devices, and said it would work with regional partners to extend the policy. American Airlines said passengers could enjoy e-books, watch videos and listen to music throughout their flight starting November 4.