November 21 2019  |  Connectivity & Satellites

​Inmarsat’s inflight broadband now offered on Air France

By Rick Lundstrom


Air France debuted its A350 service in October on a route to Toronto

Inmarsat announced today that its GX Aviation inflight broadband solution can now be accessed by passengers travelling on Air France’s new A350 aircraft.

Air France’s first A350, named Toulouse, was delivered with GX Aviation installed. The aircraft entered commercial service in October with an inaugural flight to Toronto, which it will serve daily throughout the winter season. The aircraft will eventually operate to six destinations on four continents from Charles de Gaulle airport in Paris.

“Air France is one of the world’s most established and respected airlines and we are delighted to be playing a key role in enhancing their passenger experience with high-speed inflight broadband,” said Philip Balaam, President of Inmarsat Aviation. “This contract is testament to how well the ongoing successful development of GX has been received and strengthens our leading role in the European airline connectivity market.”

Catherine Villar, Air France Senior Vice President of Customer Experience, added: “Wi-Fi is a service that is in high demand by our customers to stay in touch with their loved ones or work during their flight. Our Air France Connect pass offer, which includes a free messaging service, will be available throughout our fleet by 2020, perfectly meets their expectations by delivering much-anticipated seamless, reliable and high-speed broadband in the sky.”

Air France offers three Wi-Fi packages: a free ‘Message’ pass to send and receive messages throughout the flight; a ‘Surf’ pass costing to surf the internet, read and send emails; and a ‘Stream’ pass to enjoy high-speed internet, streaming and downloads, with the ‘Message’ and ‘Surf’ passes included.

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